Direct Billing for Psychotherapy

Therapy made easier- Let us handle the paperwork for you

*Some of our therapists* now offering Direct Billing to most insurance providers to Burlington and online clients. (London and Calgary clients- coming soon!)

How Direct Billing Works?

Therapists who is offering Direct Billing: Anumeet Sandhu and Samantha Burns. Other therapists, will be offering it soon.

  1. Before your consult, check with your insurance provider if you are covered for psychotherapy and counselling by a Registered Psychotherapist, Canadian Certified Counsellor, or Registered Social Worker (not psychologist).

  2. During your consult, let the therapist know you are interested in direct billing and let them know the name of your insurance provider. Your therapist will let you know if we can or cannot offer direct billing to that provider.

  3. Book your session, either online, in-person in Burlington. If you are in London or Calgary, we’re in the process of implementing direct billing.

  4. Complete the intake and consent form.

  5. Email info@thetherapeuticway.ca with picture of insurance card.

  6. Attend your session.

  7. After your session, our admin team will submit the claim to your insurance provider.

  8. If your plan doesn’t cover for psychotherapy 100%, we charge your card for the full amount or the difference.

  9. If you are not sure or have questions, please email us at info@thetherapeuticway.ca

We make every effort to submit and process all insurance claims on your behalf. There are times when claims may be denied by insurance providers for various reasons outside of our control. In these cases, the session fee will be charged to the credit card on file, and we ask that you follow up directly with your insurer regarding coverage or reimbursement.

Eligible Insurance Providers

If your insurance is Sunlife, please complete this form and email to us at info@thetherapeuticway.ca

If your insurance isn’t listed above, you are still able to manually submit your claim.