Online Mental Health Support



Online Counselling in Ontario

Why virtual therapy?

Our goal is to make therapy accessible to everyone in Ontario. Virtual therapy has multiple benefits. 

  • It is ideal when you want to work with someone outside of your geographical area

  • Ideal if you need to be home with children or dependents

  • No access to transportation

  • Saving time and money on transportation

  • COVID-19 restriction/ limitations

  • Feeling more comfortable seeking therapy from the comfort of your own home 

With online therapy you will get the same quality therapy as face-to-face counselling. Multiple research has shown that virtual therapy has the same benefits as in-person sessions. You will get the same guidance and support when seeing us as an individual, as a couple, or as a family. It is highly beneficial for those who feels uncomfortable in a new space or opening up in a new environment.

Remote Services:

Convenient and confidential

Online counselling services at The Therapeutic Way is compliant with Ontario's Personal Health Information Protection Act (PHIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA). 

How to get started: Find a private location

Choose a quiet private location where you can speak freely without being overheard and free from interruptions. Many clients do the meetings in their bedroom, home office, other places in their house or in the car.  

Check your connection

  • Before your scheduled appointment, be sure to test the microphone and webcam on your device.

  • You may choose to use headphones or earbuds can make it easier to hear and add an extra level of privacy.

  • For strong internet connection, turn off any other devices that are connected to the internet (phones, tablets, etc.) if necessary. You can also close windows on your computer or halt any downloads in progress.

  • Ensure your device is plugged in or charging

  • If there is still internet connection problems during the session, we may have to switch to phone calls.

Set up your Jane or zoom account

For online counselling sessions, we use a secure platform called Jane or a licensed zoom account to ensure confidentiality. 

For regular therapy appointments, it is recommended to create a Jane/Zoom account for quick and easy access to your sessions. Create your Jane account from the welcome email you received or when you book an appointment. Alternatively, go to zoom.us and click on “Sign Up, It’s Free”. 

Discover Your Therapy Path

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FAQs about Online Therapy

Please reach us at info@thetherapeuticway.ca if you cannot find an answer to your question.

  • Online therapy is as effective as in person therapy. What is most important with any format of therapy is the strong therapeutic relationship between you and your therapist. Online therapy is a good option when coming in-person is not feasible, when you have dependents at home, and it is also more convenient.

    At The Therapeutic Way, we offer online therapy and therapy by phone from the convenience of your home.

  • Not necessarily. Online therapy and in-person therapy are usually the same cost as their effectiveness are the same. Online therapy can also be most cost effective for the client as transportation is not involved. Now, there are therapy apps or programs that area available to clients that are cheaper than traditional therapy. However, the effectiveness of those programs are questionable, and they are most likely not covered by insurance.

    At The Therapeutic Way, we offer online therapy with a registered psychotherapist that is covered by most insurance providers and helps you save the cost of transportation.